Book Board Chat

jude51 Or it could be that that since you are doing the relists via ebay that is what triggers it. I wonder if someone who doesn't use any listing program but directly lists to ebay gets the message no matter what type of shipping they use.

I had a heck of time with the buyer of the five books. Not him peronally, but it took a lot of emails as well as a phone call for him to finally be able to buy all the books. He said that the shopping cart would not work. I know there is a button that allows you to proceed shopping without paying right away. He was an experienced ebay but said he said that he couldn't get beyond the Paypal page for payment in order to buy the other books. He said it wouldn't even allow him to close the window which I do find hard to believe. Finally after talking to him on the phone, we decided the best course of action would be for me to end all the listings except for one. On that one I then changed the title to Lot of 5 books and changed the price to total the five books with the shipping and use free shipping. It was easier to include the shipping in the book lot price than to pull them all and weigh them and then change the shipping weight, if that was even possible.

I am hoping that he either just ran into a glitch over several hours of trying or just didn't see the button that allows you to continue to shop. I have a couple of unpaid books right now but they are all single buys so this better not be what happens with buyers who purchase more than one. However, just the week before I had sold 4 books to another buyer and that went off without a hitch. But he is a frequent repeat buyer from a Canadian musuem who always waits for us to send the combined invoice. We now 'scout' for him! Always keeping our eyes out for a book that would fit into what he buys.

We refund buyers who pay for each book also, but from what my first buyer said he has had to pay money on refunds. I didn't think the buyer would. I know we lost over $100 last year because of Paypal refund fees when we refunded for multiple purchases that were paid for one at a time. I suspect that is why I am seeing more and more in other people's listings the request that if the buyer is buying more than one item to wait until the seller sends the combined invoice.