Book Board Chat

  • Home
  • Members
  • Guidelines
  • “How To” Manual
  • Image Wizard
  • About
  • Profile picture of paula (clementine30)

    paula (clementine30) posted an update Tuesday, Sep 29, 2015, 2:05am EDT, 10 years ago

    Hi all. Yesterday, I had a tech remotely fooling around with my computer for a couple hours...he could not get facebook to open no matter what he did, so suggested that I might have to bring the computer in to them to run tests. Not bloody likely!! I realized he was one of the newer techs who was just going down a troubleshooting sheet.. I asked about "system restore" but that didn't work since this is a brand new computer with no restore points. He said I might have to go back to 8.1, which was what was in this computer when I bought it. .I was reduced to tears by the time I got off the damned phone with him. I had decided I would just have to do without facebook until maybe FB fixed whatever problems 10 has with it. This morning another tech called me, and I remembered one of the techs telling me before I took my computer in that they had a "guy who was really good" named Zac who could solve almost any problem. Guess who was on the phone? He undid a couple of things I had done (I went online to Microsoft support thinking I might find a forum with help, and they got me to sign in and create an account. When I turned the computer on this morning, boom, here was a different picture and welcome page, and a request for my password. OMG. At that point, I called the tech service, and I did plug in a password and finally got the computer to open, but I asked Zac to please undo that damned account I'd signed up for, which he did in about a minute. Then he went to work on the FB problem and finally got me onto FB using an app to open it and then I changed my password (again) and I have some functions on Facebook, but it behaves more like a phone, I think, than my usual website. I can't play Criminal Case, and I have to hunt around to see things, but it's at least a start. I know there are some issues with 10 and FB so maybe down the road I'll be able to get on the "old" website. Frustrating. I fiddled with the picture upload (my card reader and Sandisk) and got pix uploaded okay...I think I will be able to take ebay pix and find them and put them into a listing without too much trouble. I can't use my old Easy Share program (tried to load it, but trhe computer wouldn't accept it. It has its own which isn't half bad. So, bit by bit...

Proudly powered by WordPress and BuddyPress.